Terms and Conditions for Fizzifi.com
Last Updated: [Insert Date]
Welcome to Fizzifi.com (“the Site”). By accessing or using our website, you agree to the following Terms and Conditions (“Terms”). If you do not agree, please do not use our services. We reserve the right to update these Terms at any time, and continued use after changes constitutes acceptance.
1. Acceptance of Terms
By using Fizzifi.com, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction. By placing an order, you confirm your legal capacity to enter into a binding contract.
2. Products & Pricing
- Product Availability: All products in categories such as Health & Fitness, Pet Supplies, Kitchen Gadgets, and Home & Garden are subject to availability. Inventory may change without notice.
- Pricing: Prices are listed in USD, CAD, or GBP, depending on your location. Additional charges (taxes, duties, shipping) may apply.
- Errors: We reserve the right to cancel orders due to pricing or product description errors.
3. Orders & Payment
- Order Process: Orders are not final until you receive a confirmation email.
- Payment Methods: We accept credit/debit cards (via Stripe), PayPal, and Klarna. All transactions are securely encrypted.
- Currency: Depending on your location, payments are processed in USD, CAD, or GBP. Exchange rates may apply.
4. Shipping & Delivery
- Tracking: You will receive a tracking number once your order ships.
- Delays: We are not liable for delays due to customs, weather, or carrier issues.
- Undelivered Packages: Claims must be submitted within 30 days of the estimated delivery date.
5. Returns & Refunds
- Eligibility:
- USA/Canada: Return unused items within 30 days for a refund or exchange.
- UK: Return within 14 days, per the Consumer Contracts Regulations.
- Process:
- Contact us at [Insert Email] for a Return Authorization (RA) number.
- Ship items to the provided address (return shipping is your responsibility).
- Refunds are processed within 7–10 business days of receipt.
- Non-Refundable Items: Personalized, perishable, or hygiene-related products (e.g., pet grooming kits).
6. Intellectual Property
All content (logos, text, images) on Fizzifi.com is owned by Fizzifi or licensed to us. Unauthorized use is strictly prohibited. User-generated content (reviews, comments) grants us a non-exclusive, royalty-free license for marketing purposes.
7. User Responsibilities
By using the Site, you agree not to:
- Use the Site for illegal purposes.
- Share false information (e.g., fake reviews).
- Reverse-engineer or disrupt the Site’s functionality.
8. Limitation of Liability
We are not liable for:
- Indirect damages (e.g., lost profits).
- Supplier errors (e.g., defective products, shipping mistakes).
- Misuse of products (e.g., improper use of pet supplies).
Our maximum liability is limited to the purchase price of your order.
9. Disclaimers
- Product Use: Health & Fitness products are not medical advice. Consult a professional before use.
- Third-Party Links: We are not responsible for external sites linked from Fizzifi.com.
- Accuracy: Product descriptions and images may differ slightly due to supplier updates.
10. Governing Law & Disputes
- USA: Governed by the laws of [Insert State].
- Canada: Governed by the laws of [Insert Province].
- UK: Governed by the laws of England and Wales.
Disputes will be resolved through arbitration or small claims court.
11. Termination of Use
We reserve the right to suspend or terminate your access to the Site for violations of these Terms or fraudulent activity.
12. Privacy and Data Protection
Our [Privacy Policy] explains how we collect, use, and protect your data, in compliance with GDPR (UK/EU), CCPA (California, USA), and PIPEDA (Canada).
13. Third-Party Services
We use the following services:
- WooCommerce: For website operations.
- Stripe/PayPal/Klarna: For payments.
- Shipping Carriers: USPS, Royal Mail, DHL.
Please review their respective terms for further details.
14. Contact Information
For questions or disputes, contact us at:
- Email: [Insert Email]
- Address: [Insert Business Address]
- Phone: [Insert Phone Number]
By using Fizzifi.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.